We're hiring

Join the team that's raising the standard of care.

BetterHands (Pvt) Ltd is Sri Lanka's most trusted home care provider — and we're growing. We're hiring caregivers, nurses, and care coordinators across Colombo, Kandy, Galle and beyond. Join a team that makes a real difference in the lives of Sri Lankan families.

Island-wide roles
250+ team members
Growing fast

250+

Team Members

Caregivers & coordinators

Trained

Paid Training

Before your first placement

6+

Years in Business

Growing since 2020

1,500+

Families Impacted

And counting

Why BetterHands

More than a job. A career with purpose.

We built BetterHands around one belief — that the people who care for others deserve to be cared for too. Here's what that looks like in practice.

Paid Pre-Placement Training

Every new team member goes through our full training programme — paid, structured, and practical.

Career Growth

We promote from within. Many of our senior care coordinators started as caregivers.

Fully Insured

All staff are covered by BetterHands' comprehensive professional indemnity and liability insurance.

Meaningful Work

Every day you make a real difference to the lives of Sri Lankan families. That matters.

Supportive Team

You're never alone. Our care coordinators are available 24/7 to support every caregiver in the field.

Competitive Pay

We pay above the industry average because we expect — and hire — above-average people.

Open Positions

Find your role at BetterHands.

Don't see the right role? Email careers@betterhands.org — we always welcome great people.

CareMultiple openings

Home Caregiver

Full-time / Part-time Colombo & surrounding districts

Provide compassionate personal care and daily living support to elderly and post-surgery clients across the Western Province.

Experience in personal or elder care preferred Warm, patient, and dependable personality Ability to communicate in Sinhala, Tamil, or English
NursingUrgent

Clinical Nurse (Home-Based)

Full-time Colombo, Kandy, Galle

Deliver professional clinical nursing care — wound management, medication administration, post-operative support — in clients' homes.

Nursing qualification or equivalent clinical training Experience in community or home-based care a plus Own transport preferred
Operations

Care Coordinator

Full-time Kotte (Office-based)

Match families with the right caregivers, manage client relationships, and oversee care placements from first call to ongoing support.

Strong interpersonal and communication skills Background in healthcare, social work, or client services Trilingual (Sinhala, Tamil, English) highly valued
Training

Caregiver Trainer

Full-time Kotte (Office + field)

Design and deliver our structured pre-placement training programme, mentoring new caregivers before their first placement.

Nursing or allied health qualification Training or facilitation experience preferred Passionate about raising care standards in Sri Lanka
Support

Customer Care Executive

Full-time Kotte

Be the first point of contact for families — handling enquiries, resolving concerns, and ensuring every client feels genuinely supported.

Excellent phone and written communication Empathetic and solutions-focused mindset Prior customer service experience an advantage

The process

How to join BetterHands.

Our hiring process is thorough but fast. We respect your time and always keep you informed at every step.

01

01

Apply

Send your CV and a short note about yourself to careers@betterhands.org. No formal cover letter needed — just tell us who you are.

02

02

Phone Screen

A 15-minute call with our HR team to learn about your background, experience, and what you're looking for.

03

03

Interview

A structured in-person or video interview with the relevant team lead. For care roles, this includes a practical skills component.

04

04

Background Check

We run reference checks and verify credentials — completed in 48 hours, not weeks.

05

05

Offer & Training

Receive your offer and begin our paid structured training programme before your first placement or first day.

Life at BetterHands

Real people. Real care.

Caregiver and client laughing outdoors

Our culture

“We genuinely enjoy showing up every day.”

Companion on bench with client
Companionship
Caregiver in kitchen
Personal Care
Walking together
Daily Support

Our team says

“This is the most meaningful work I've ever done.”

BetterHands Caregiver

Colombo, since 2022

Ready to apply?

Don't see your role listed?

We're always interested in meeting talented, compassionate people. Send us your CV and we'll reach out when the right opportunity comes up.

Join the movement

#BetterCareAtHome

Because great care belongs at home — not in a hospital corridor.