Let's talk about care.
Whether you need a free home care assessment in Colombo, Kandy, or Galle, have questions about our home nursing services, or want to check your insurance coverage — we're here. No pressure, no jargon. Just a friendly conversation.
Free Care Assessment
No obligation. No cost. A 15-minute call with our care team anywhere in Colombo or across Sri Lanka.
100% Confidential
All home care enquiries are private. Your information is never shared with third parties.
Fast Response
We reply within 1 business day — often within hours for urgent home nursing needs.
24/7 Emergency Line
For urgent nursing needs in Colombo or beyond, our emergency nursing line is always open.
Free Assessment
Book a free home care assessment
Tell us about your home nursing needs in Colombo, Kandy, Galle, or anywhere across Sri Lanka — and we'll match you with the right caregiver within 14 days. No obligation, no pressure.
Reach us directly
Care team onlineAddress
200 Narahenpita - Nawala Rd, Sri Jayawardenepura Kotte 11222, Sri Lanka
Mon–Fri: 8AM–6PM | Sat: 9AM–2PM
24/7 Emergency Nursing Support
Service Areas
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Our office
200 Narahenpita - Nawala Rd, Sri Jayawardenepura Kotte 11222, Sri Lanka
Mon–Fri: 8AM–6PM | Sat: 9AM–2PM
FAQs
Common questions.
Answers to the most common enquiries we receive.
BetterHands provides three main categories of home nursing care: Personal Care (daily living assistance), Medical & Clinical Nursing, and Companionship & Support. Each service is tailored to the individual's needs and delivered at home across Colombo and the Western, Central, and Southern provinces.
Yes. All our nurses and caregivers are thoroughly vetted before joining BetterHands — including professional reference verification, work history checks, and a clinical skills assessment. We conduct ongoing training and quality reviews for all care staff.
Costs vary by service type and hours required. Personal care starts from Rs. 1,400/hour, companionship from Rs. 1,800/hour, and clinical nursing from Rs. 4,500/visit. We offer flexible payment options and can liaise with your health insurer to help you access coverage.
Yes, we understand that needs change. You can modify or cancel your care schedule with 24 hours' notice at no charge. For same-day changes, please contact our care coordination team directly by phone or WhatsApp.
Yes. BetterHands offers 24/7 on-call nursing support for urgent clinical needs. Our emergency line is staffed by trained care professionals who can provide telephone guidance and arrange emergency home visits when required.