14 specialist services. One trusted team.

Every care need,
covered.

From daily personal care and clinical nursing to physiotherapy, doorstep lab testing, and 24-hour live-in care — 14 specialist services across Colombo, Kandy, Galle, and beyond. All with a 14-day placement guarantee.

Simple from the start

From first call to caregiver — in 3 steps.

No paperwork. No waiting rooms. Just the right caregiver, placed properly.

01

Step One

Free Assessment

A 15-minute call with our team. We learn your loved one's medical history, personality, language preference, and your family's schedule — before any caregiver is even considered.

No commitment · No charge

Step Two

We Match & Verify

Our coordinators assess 250+ caregivers across 50+ compatibility factors — clinical skills, language, personality, and cultural fit. Background checks and PHSRC verification run in parallel.

48h verification turnaround
03

Step Three

Care Starts

You meet your matched caregiver before the first visit. Daily check-ins from our coordinators follow for the first 14 days. Wrong match? Free replacement, no questions asked.

14-day written guarantee

Not sure which service fits best?

Our care coordinators recommend the right match in under 5 minutes — free, no commitment.

Family stories

Trusted by families across Sri Lanka.

96% first-match success
BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.

Chamari W.

Colombo 07

Personal Care
After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.

Roshan & Dilini P.

Nugegoda

Medical Nursing
My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.

Priya N.

Kandy

Companionship

Transparent pricing

Starting prices — no hidden charges.

Home Care

Rs. 2,000/ visit

Starting rate · No hidden charges

  • Personal Care
  • Elderly Care
  • Companion Care
  • Half-Day, Night & 24-Hour Care

Nursing & Clinical

Rs. 2,000/ visit

Starting rate · No hidden charges

  • Home Nursing Care
  • Post-Op & Wound Care
  • Clinical Procedures
  • Medication Management

Rehab & Diagnostics

Rs. 800/ visit

Starting rate · No hidden charges

  • Physiotherapy
  • Doorstep Lab Testing
  • Hospital Bystander

All prices published transparently. Free care assessment before any commitment. Get a personalised quote →

80%

Applicants Rejected

Only 1 in 5 makes it through

Trained

Pre-Service Training

Mandatory before placement

48 Hours

Background Checks

Reference & credential verified

96%

First-Match Success

Matched on 50+ factors

14-Day Placement Guarantee — Across All 14 Services

Whatever service you need, your caregiver or specialist starts within 14 days. Wrong match? Free replacement within 7 days — no questions, no fees.

Why families choose us

What makes BetterHands different from every other home care option in Sri Lanka.

Most providers place a caregiver and step back. BetterHands built a full-service care operation — rigorous vetting, expert matching, and ongoing support — that protects your family at every step.

PHSRC-Registered Nurses

Every clinical nurse holds a current PHSRC practising certificate — verified before placement, not assumed.

50+ Matching Factors

Language, personality, clinical skills, cultural fit — your caregiver is matched precisely, not just assigned.

80% Rejection Rate

Only 1 in 5 applicants passes our multi-stage screening. Your family never has to be the quality filter.

Same Caregiver, Every Time

Consistency is care. The same face builds the relationship, routine, and trust your loved one needs.

Family Updates Always

After every visit, your family receives a welfare update — no guessing, no silence, no anxiety.

Free Replacement

14-day placement guarantee and 7-day free replacement — because getting it right matters more than protecting our margin.

Funding & billing

Flexible payment, no surprises.

Payment Methods

Flexible options for every family.

Private PayAIA InsuranceCeylinco HealthUnion AssuranceSLICCorporate Plans

Insurance Accepted

All major Sri Lankan insurers.

AIA Sri LankaCeylinco LifeUnion AssuranceSLICSoftlogic LifeMost Major Insurers

Not sure about your cover?

We check your policy and handle insurer liaison — completely free.

FAQs

Common questions.

Everything you need to know about our services, pricing, and how we work.

BetterHands provides three main categories of home nursing care: Personal Care (daily living assistance), Medical & Clinical Nursing, and Companionship & Support. Each service is tailored to the individual's needs and delivered at home across Colombo and the Western, Central, and Southern provinces.

Yes. All our nurses and caregivers are thoroughly vetted before joining BetterHands — including professional reference verification, work history checks, and a clinical skills assessment. We conduct ongoing training and quality reviews for all care staff.

Costs vary by service type and hours required. Personal care starts from Rs. 1,400/hour, companionship from Rs. 1,800/hour, and clinical nursing from Rs. 4,500/visit. We offer flexible payment options and can liaise with your health insurer to help you access coverage.

Yes, we understand that needs change. You can modify or cancel your care schedule with 24 hours' notice at no charge. For same-day changes, please contact our care coordination team directly by phone or WhatsApp.

Yes. BetterHands offers 24/7 on-call nursing support for urgent clinical needs. Our emergency line is staffed by trained care professionals who can provide telephone guidance and arrange emergency home visits when required.

Getting started is simple. Contact us by phone, WhatsApp, or through our online form to arrange a free, no-obligation care assessment with one of our care team. We will discuss your needs, develop a personalised care plan, and match you with the most suitable caregiver.

Find care near you

Every service, every city — across Sri Lanka.

Same standard. Same guarantee. Every district.

Our service area

All 14 services — across Sri Lanka.

Matched in 14 days, guaranteed

Not sure which service you need?
care.

Our care coordinators can help you find the right fit from all 14 services. Book a free, no-obligation assessment today.

250+

Vetted caregivers

96%

First-match success

Trained

Caregiver training

14

Days to placement

No lock-in contracts
Cancel anytime
Free first consultation

Join the movement

#BetterCareAtHome

Because great care belongs at home — not in a hospital corridor.