Every care need,
covered.
From daily personal care and clinical nursing to physiotherapy, doorstep lab testing, and 24-hour live-in care — 14 specialist services across Colombo, Kandy, Galle, and beyond. All with a 72-hour placement guarantee.
Home Care
7 Home Care Services
Daily to 24-hour care
Nursing
7 Clinical Services
PHSRC-registered
Rehabilitation
Physiotherapy & Diagnostics
At-home recovery
14
Specialist services
1,000+
Caregiver profiles
Reviewed one by one
PHSRC
Registered nurses
For all clinical care
96%
First-match success
50+ matching factors
72 Hours
Placement guarantee
In writing, every time
Home Care Services
Daily, flexible & round-the-clock home care.
Seven care models — from a few hours a day to full live-in support. Every family's schedule, covered.
Simple from the start
From first call to caregiver — in 3 steps.
No paperwork. No waiting rooms. Just the right caregiver, placed properly.
Step One
Free Assessment
A 15-minute call with our team. We learn your loved one's medical history, personality, language preference, and your family's schedule — before any caregiver is even considered.
Step Two
We Match & Verify
Our coordinators work through 1,000+ local caregiver profiles across 50+ compatibility factors — clinical skills, language, personality, and cultural fit. Every shortlisted profile is reviewed one by one before anyone is handed over. Background checks and PHSRC verification run in parallel.
Step Three
Care Starts
You meet your matched caregiver before the first visit. Daily check-ins from our coordinators follow for the first 14 days. Wrong match? Free replacement, no questions asked.
Nursing & Clinical Services
PHSRC-registered clinical care — at home.
Seven clinical services from registered nurses and qualified specialists — hospital-standard care delivered at home.
Family stories
Trusted by families across Sri Lanka.
“After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.”
Roshan & Dilini P.
Nugegoda
“My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.”
Priya N.
Kandy
“I have tried other home care services in Colombo but BetterHands stands apart. Their caregivers are consistent, reliable, and genuinely care about the people they look after.”
Sanduni K.
Galle
Transparent pricing
One membership, then simple daily rates.
The same pricing applies across personal care, elderly care, companion care, home nursing, night care and 24-hour care. Hospital bystander cover is priced by shift length instead.
BetterHands Annual Membership
LKR 20,000
One-time annual registration fee
- Unlimited caregiver replacements at no additional cost if you are not satisfied
- Payroll management and caregiver administration
- Ongoing coordination and support from the BetterHands team
- Access to all services covered under the BetterHands membership
Step two — daily service rates
Duties below are what each role normally provides — your care plan is tailored during the free assessment.
Caregiver
Daily living support and companionship
LKR 4,500/day
Most families start here — a parent who is managing, but should not be alone all day.
- Friendly conversation and companionship
- Bathing and personal care assistance (if required)
- Medication reminders and general supervision
- Simple meals and refreshments
- Short walks and light activities (if appropriate)
- Day-to-day assistance and emotional support
Nursing Assistant
Personal care plus basic clinical support
LKR 6,000/day
Common where diabetes, blood pressure or early-stage dementia needs daily monitoring.
- Everything in the caregiver role
- Vital signs monitoring (BP, blood sugar, SpO₂)
- Medication reminders and administration support
- Basic wound and continence care
Professional Nurse
Complex medical and post-operative needs
LKR 9,000/day
Usually after a hospital discharge, a stroke, or where wounds and IV care are involved.
- Everything in the nursing assistant role
- PHSRC-registered clinical nursing
- Wound care, injections, and IV therapy
- Catheter, NG tube, and post-operative care
Daily rates are charged in addition to the one-time annual registration fee of LKR 20,000. The same daily rates apply to day care, night care and live-in support — no shift premiums, no travel supplements for any district. Hospital bystander cover is priced by shift length instead — see that service page for its packages. A free care assessment is provided before any commitment.
A one-way transfer for the caregiver is arranged at the start of placement.
80%
Applicants Rejected
Only 1 in 5 makes it through
Trained
Pre-Service Training
Mandatory before placement
48 Hours
Background Checks
Reference & credential verified
96%
First-Match Success
Matched on 50+ factors
72-Hour Placement Guarantee — Across All 14 Services
Whatever service you need, your caregiver or specialist starts within 72 hours. Specialised clinical or remote placements can occasionally take longer — we tell you upfront and keep working at no extra cost. Wrong match? Unlimited free replacements — no questions, no fees.
Why families choose us
What makes BetterHands different from every other home care option in Sri Lanka.
Most providers place a caregiver and step back. BetterHands built a full-service care operation — rigorous vetting, expert matching, and ongoing support — that protects your family at every step.
PHSRC-Registered Nurses
Every clinical nurse holds a current PHSRC practising certificate — verified before placement, not assumed.
50+ Matching Factors
Language, personality, clinical skills, cultural fit — your caregiver is matched precisely, not just assigned.
80% Rejection Rate
Only 1 in 5 applicants passes our multi-stage screening. Your family never has to be the quality filter.
Same Caregiver, Every Time
Consistency is care. The same face builds the relationship, routine, and trust your loved one needs.
Family Updates Always
After every visit, your family receives a welfare update — no guessing, no silence, no anxiety.
Free Replacement
72-hour placement guarantee and unlimited free caregiver replacements — because getting it right matters more than protecting our margin.
Funding & billing
Flexible payment, no surprises.
Payment Methods
Flexible options for every family.
Insurance Accepted
All major Sri Lankan insurers.
Paying from overseas?
Families in Australia, New Zealand, the UK and the US pay by international bank transfer, and most settle monthly. Fees are charged in Sri Lankan rupees, and our coordination team walks you through the transfer details during the free assessment. Sri Lankan insurance cover is not required, and you do not need a local bank account.
FAQs
Common questions.
Everything you need to know about our services, pricing, and how we work.
BetterHands organises home care into two categories. Home & Personal Care covers personal care, elderly care, companion care, 24-hour live-in care, half-day care, night care and physiotherapy at home. Nursing & Clinical covers home nursing, post-operative care, wound care, clinical procedures, hospital bystander support, medication management and doorstep lab testing. Every service is tailored to the individual and delivered at home across Sri Lanka.
Yes. All our nurses and caregivers are thoroughly vetted before joining BetterHands — including professional reference verification, work history checks, and a clinical skills assessment. We conduct ongoing training and quality reviews for all care staff.
BetterHands operates on a membership model. A one-time annual registration fee of LKR 20,000 covers unlimited caregiver replacements, payroll management, caregiver administration, and ongoing coordination from our team. Daily service rates are then LKR 4,500 per day for a caregiver, LKR 6,000 per day for a nursing assistant, and LKR 9,000 per day for a professional nurse. The same daily rates apply to day care, night care and live-in support — there are no shift premiums and no travel supplements for any district. Hospital bystander cover is priced separately by shift length, from LKR 4,500 per shift. A free care assessment is provided before any commitment.
Yes, we understand that needs change. You can modify or cancel your care schedule with 24 hours' notice at no charge. For same-day changes, please contact our care coordination team directly by phone or WhatsApp.
Yes. BetterHands offers 24/7 on-call nursing support for urgent clinical needs. Our emergency line is staffed by trained care professionals who can provide telephone guidance and arrange emergency home visits when required.
Getting started is simple. Contact us by phone, WhatsApp, or through our online form to arrange a free, no-obligation care assessment with one of our care team. We will discuss your needs, develop a personalised care plan, and match you with the most suitable caregiver.
Free care guides
Read before you decide.
Find care near you
Every service, every city — across Sri Lanka.
Same standard. Same guarantee. Every district.
Our service area
All 14 services — across Sri Lanka.
Not sure which service you need?
care.
Our care coordinators can help you find the right fit from all 14 services. Book a free, no-obligation assessment today.
1,000+
Caregiver profiles
96%
First-match success
Trained
Caregiver training
72
Hours to placement