Our caregiver standards
Every caregiver, rigorously vetted
80%
Applicants Rejected
Only 1 in 5 makes it through
120 Hours
Mandatory Training
Before any placement begins
48 Hours
Background Checks
Police cleared & verified
96%
First-Match Success
Matched using 50+ factors
Personal Care & Daily Living
Our personal care services are designed to provide respectful, dignified support for individuals who need assistance with activities of daily living. Our trained caregivers help clients maintain their independence while ensuring their safety and comfort at home — available across Colombo and surrounding districts.
What's included
- Bathing and personal hygiene assistance
- Grooming and dressing support
- Toileting and continence care
- Mobility and transfer assistance
- Meal preparation and feeding assistance
- Light housekeeping and laundry
Pricing plans
- Up to 4 hours/day
- Personal hygiene
- Dressing assistance
- Meal preparation
- 4–8 hours/day
- All Essential features
- Mobility support
- Light housekeeping
- 8+ hours/day
- All Standard features
- Continence care
- Activity assistance
Prices are indicative. Exact costs depend on your care plan. Insured clients may pay little or nothing out of pocket — ask us to check your policy.
Medical & Clinical Nursing
Our registered nurses and enrolled nurses provide comprehensive clinical care services in the comfort of your home. We manage complex medical needs to the same standard you would receive in a leading private hospital — with the warmth of home care. All staff are registered with the Sri Lanka Nursing Council.
What's included
- Medication management and administration
- Vital signs monitoring (BP, blood sugar, SpO₂)
- Wound care and dressing changes
- Post-operative and post-hospitalisation care
- Chronic disease management (diabetes, hypertension, CKD)
- IV therapy, injections, and catheter care
Staff Qualifications
All clinical care is delivered by SLNC-registered Registered Nurses (RNs) and Enrolled Nurses (ENs) with specialist training in community health. We maintain strict clinical supervision, mentoring, and ongoing professional development standards.
Pricing plans
- Medication management
- Vital signs check
- Health assessment
- All Basic features
- Wound care
- Chronic disease support
- All Clinical Plus
- IV therapy
- Post-op care
- Care coordination
Prices are indicative. Exact costs depend on your care plan. Insured clients may pay little or nothing out of pocket — ask us to check your policy.
Companionship & Support
Social connection is essential for overall wellbeing. Our companionship services provide meaningful engagement, emotional support, and practical assistance to help clients stay active, connected, and independent within their communities across Sri Lanka.
What's included
- Friendly conversation and social engagement
- Transportation to appointments and outings
- Shopping and errand assistance
- Light housekeeping and household support
- Recreational activity support
- Technology help (WhatsApp and video calls with family)
Pricing plans
- Companionship visits
- Conversation & activities
- Min. 2 hours
- All Social features
- Transportation
- Shopping assistance
- All Active features
- Community outings
- Errand services
Prices are indicative. Exact costs depend on your care plan. Insured clients may pay little or nothing out of pocket — ask us to check your policy.
Why we cost less
Up to 50% less than a
traditional agency.
Traditional agencies carry recruitment offices, layers of management, and steep margins — and pass every cost to you. BetterHands runs lean with AI-assisted matching, so more of what you pay goes directly to your caregiver's quality and training.
Traditional Agency
Rs.120k
avg. monthly cost
Save up to
50%
guaranteed savings
Placement in 14 days or your first week is free.
Our 14-day guarantee applies to all service types.
Funding & billing
Insurance & payment options
We work with most major funding bodies and insurers to make quality care accessible.
Payment Methods
We offer flexible payment plans for private-pay clients. Ask our care team about fortnightly or monthly billing.
Insurance Accepted
Not sure if your insurer is covered? Call us and we'll check your entitlements at no charge.
FAQs
Billing & payment questions
Common questions about how we charge and what's covered
Not sure which service you need?
care.
Our care coordinators can help you find the right fit. Book a free, no-obligation assessment today.
500+
Vetted caregivers
96%
First-match success
50%
Less than agencies
14
Days to placement