The right caregiver,
guaranteed in 14 days.
We've eliminated expensive middlemen and built Sri Lanka's largest vetted caregiver network — so your family gets the perfect match at 50% less than traditional agencies.
96% match success · 1,500+ families
Placement guaranteed
14 Days
or we find you someone else free
Trusted by Sri Lankan families
Sri Lanka's Most Trusted Home Care Agency
We create tailored care plans to meet each individual's unique needs, supported by our compassionate, highly qualified caregivers who are here for your family — every step of the way.
500+
Vetted Caregivers
Ready across all Sri Lanka
96%+
First-Match Success
Of clients matched first time
14 Days
Placement Guarantee
Or your first week is free
50%
Less Than Agencies
Guaranteed cost savings
What is
Home Care?
Home care focuses on personal and daily-living support so your loved ones can stay safe, comfortable, and independent at home. Our carefully screened caregivers bring warmth and professionalism to every visit.
Daily Living01Personal Care
From bathing to dressing, our caregivers support your well-being with dignity and genuine compassion.
Social Wellbeing02Companionship & Support
Meaningful social engagement, transport assistance, and light housekeeping — keeping your loved one connected and active.
Family Support03Respite & Family Relief
A planned break for family carers — we step in so you can recharge, knowing your loved one is in safe, trusted hands.
Why we cost less
We eliminated
the middleman.
Traditional agencies charge Rs. 80,000–120,000 in upfront recruitment fees before a caregiver even arrives at your door. That money pays for their manual networks, slow processes, and commission structures — not for better care.
We replaced all of that with smart technology and a pre-built network of 500+ vetted caregivers. You pay for the caregiver. Not for someone's commission.
Traditional agency upfront fee
Rs. 80,000 – Rs. 120,000
With BetterHands
50% less. Guaranteed.
AI Matching in Hours, Not Weeks
Our system analyzes 50+ compatibility factors — personality, language, experience, location, availability — in hours. Traditional recruiters take 30–45 days doing this manually.
500+ Caregivers Ready Now
Most agencies have 30–50 options. We have 500+ pre-screened, trained caregivers available. More options means faster, better matches. No waiting for referrals.
96% First-Match Success
Competitors match on availability alone — whoever is free, not whoever is right. We match on 50+ factors. That's why 96% of placements succeed on the first try.
120 Hours of Pre-Training
Every caregiver completes 120 hours of training before they meet your family. No trial-and-error at your expense. They arrive ready, qualified, and confident.
48-Hour Background Checks
Traditional agencies take 2 weeks for police clearance and references. We run verification in parallel, completing full checks in 48 hours. Speed without cutting corners.
One Meeting, Not Seven
You don't interview 5–7 candidates over weeks. Our AI pre-selects the one best match based on your requirements. One meeting. Already screened. Already trained.
The honest comparison
Us vs. traditional
agencies.
We built a better system from the ground up. Here is how every part of our process compares to what traditional placement agencies offer.
Industry average: 82%
96%
matched right,
first time
We match on 50+ factors — personality, language, experience, schedule, and cultural fit. Not just whoever is available.
Traditional: 30–45 days
14
days guaranteed
Or your first week is completely free. No agency offers this.
Typical agency: 30–50
500+
ready across Sri Lanka
Sri Lanka's largest verified caregiver network. More options, better matches.
Traditional: Rs. 80,000–120,000
50%
less than agencies
No middlemen. No hidden fees. You pay for care — not commission.
Traditional: minimal or none
120
hours before placement
Every caregiver arrives trained, tested, and ready from day one.
Traditional: 2–3 weeks
48h
fully police-cleared
Parallel verification — police, references, SLNC.
The process
From call to caregiver
in 14 days.
Tell Us About Your Family
A 15-minute call with our care team. We capture 50+ compatibility factors: medical needs, personality, language preferences (Sinhala, Tamil, English), cultural fit, schedule, and location.
AI Finds Your Best Match
Our system scans 500+ pre-vetted caregivers and ranks matches in hours — not the weeks a manual recruiter would take. You get the right person, not just whoever is free.
48-Hour Verification
Police clearance, health screening, and reference verification all run in parallel. Full background checks completed in 48 hours. No waiting, no shortcuts.
One Meeting. Already Screened.
You meet one candidate — already trained (120 hours), already verified, already matched to your requirements. No marathon interviews. Just the right person.
14-Day Risk-Free Trial
Care begins. We check in daily. If the match isn't right, we replace at zero cost within 7 days. No questions. No fees. Because our matching is that good.
We stand behind
every match.
Our matching is so confident we back it with four hard guarantees. No small print.
Placement Guarantee
Your caregiver starts within 14 days or we expedite the next match at no extra cost. We have 500+ caregivers ready — so we can always deliver.
Free Replacement
Not happy with your match? Tell us within the trial period. We find your replacement within 7 days, completely free of charge. No excuses, no fees.
No-Quit Guarantee
If your caregiver leaves within 90 days through any fault of ours, we provide a full replacement at zero cost. We hire people who stay because we treat them well.
Value Guarantee
If after 30 days you don't feel you saved significantly vs. a traditional agency, we refund the difference. We're that confident in our 50% savings promise.
We don't just find and forget
Monitored every day,
not just at the start.
Most agencies find you a caregiver and disappear. We stay involved. Daily check-ins, weekly family reviews, and monthly quality assessments mean small issues get caught and fixed before they become problems. Prevention is cheaper than replacement.
Daily Check-ins
Our team checks in after every visit during the first 14 days, then weekly. You're never left wondering.
Weekly Family Reviews
A brief call with your family ensures the match is working and any small adjustments are made proactively.
Monthly Quality Assessment
Formal review of caregiver performance, client satisfaction, and care plan alignment — documented and shared with your family.
Full Transparency
You see your caregiver's reviews, success rate, and client feedback before they even arrive. No hiring blind.
Built for Sri Lanka
Not imported from India or Singapore. Made here.
Our caregiver standards, training curriculum, and matching criteria were built from the ground up for Sri Lankan families — with deep respect for language, culture, and local care expectations. That's why our matches work better.
Island-Wide Coverage
Colombo, Kandy, Galle, Negombo, Kurunegala — same price, same standard, everywhere.
Trilingual Matching
We match on language: Sinhala, Tamil, and English preferences, so communication feels natural.
Cultural Fit Scoring
Our AI scores cultural alignment — family dynamics, routines, food, and religious observance.
Flexible Packages
Urgent in 7 days (premium), standard in 14 days, or plan-ahead in 21 days at the best price.
Our caregiver rejection rate
80%
Only 2 in 10 applicants pass our multi-stage screening. Police clearance, clinical assessment, reference verification, and 120-hour training. No exceptions.
Information advantage
100%
Before your caregiver arrives, you see their reviews, past client feedback, success rate, and video introduction. Other agencies show you a CV. We show you a track record.
Competitor replacement rate in 30 days
18%
Our replacement rate in the same period is under 4%. Getting the right person first time isn't just better care — it saves your family time, money, and emotional energy.
Client stories
Trusted by families
across Sri Lanka.
“BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.”
Chamari W.
Colombo 07
“After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.”
Roshan & Dilini P.
Nugegoda
“My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.”
Priya N.
Kandy
FAQs
Common questions.
Everything you need to know about how our matching works.
Find the right caregiver
in 14 days.
Tell us about your family. Our AI does the rest. No middlemen, no waiting, no overcharging.
500+
Vetted caregivers
96%
First-match success
50%
Less than agencies
14
Days to placement