The right caregiver,
guaranteed in 72 hours.
14 specialist home care services — from personal care and physiotherapy to clinical nursing and doorstep lab testing — drawn from 1,000+ local caregiver profiles across Sri Lanka, every one reviewed individually before we hand anyone over. Not just placed. Perfectly matched.
96% match success
1,500+ families served
72
Hour guarantee
Matched, or we keep looking
Trusted by Sri Lankan families
Sri Lanka's Most Trusted Home Care Service
We create tailored care plans to meet each individual's unique needs, supported by our compassionate, highly qualified caregivers who are here for your family — every step of the way.
1,000+
Local Caregiver Profiles
Island-wide — each reviewed one by one
96%+
First-Match Success
Clients matched right first time
72 Hours
Placement Guarantee
We don't stop until you're matched
Trained
Pre-Placement Training
Required before every placement
Home Care
Services
Daily living support so your loved ones stay safe, comfortable, and independent at home — delivered by carefully screened, compassionate caregivers.
Daily Living01Personal Care at Home
Bathing, grooming, dressing and daily routines — supported with dignity and genuine warmth.
Senior Support02Elderly Care at Home
Tailored care for ageing parents — mobility, medication reminders, companionship and safety.
Round-the-Clock0324-Hour Home Care
Continuous live-in or rotating caregiver support for families who need full-time coverage.
The process
From first call to caregiver in 72 hours.
Tell Us About Your Family
A 15-minute call with our care team. We take time to understand medical needs, personality, language preferences (Sinhala, Tamil, English), cultural fit, schedule, and location — so nothing is left to chance.
We Find Your Best Match
Our care coordinators work through 1,000+ local caregiver profiles across 50+ compatibility factors — reviewing candidates one by one, in hours, not weeks. Nobody is handed over until we are satisfied they are the most suitable person for your family, not just whoever is available.
48-Hour Verification
Full reference checks and credential verification all run in parallel — completed in 48 hours, thorough and fast, no shortcuts.
One Meeting. Already Prepared.
You meet one candidate — already trained, already verified, already matched to your requirements. No marathon interviews. Just the right person, ready to care.
Unlimited Replacements
Care begins with daily check-ins from our team. If the match isn't right — at any point, not just the first two weeks — we arrange a replacement at no cost. Unlimited, for as long as you are a member.
Why families choose us
The gold standard in Sri Lankan home care.
Most home care providers place a caregiver and step back. We built something fundamentally different — a full-service care operation where every caregiver is rigorously trained, carefully verified, and expertly matched before they ever meet your family.
Our standards aren't guidelines — they're requirements. Every person we place has passed through a multi-stage process that most providers simply don't have.
Our caregiver acceptance rate
Only 2 in 10 applicants qualify.
Clinical assessment, structured pre-placement training, and reference checks. We reject 80% of applicants so your family never has to.
Structured Pre-Service Training
Every caregiver completes a structured clinical and care training programme before their first placement — wound care, medication management, vital signs, and more.
Professionally Trained Nursing Team
All clinical nursing staff are professionally trained, reference verified, and skills-assessed before joining. Hospital-quality care, delivered at home in Colombo and beyond.
Expert Matching in Hours
Our care coordinators assess 50+ compatibility factors — medical needs, personality, language (Sinhala, Tamil, English), cultural fit — and identify your best match within hours.
1,000+ Local Caregiver Profiles, Island-Wide
A verified network of qualified nurses and trained caregivers — from experienced seniors to capable juniors. We review every profile one by one before handing anyone over, so you get faster, better matches across Colombo 1–15, Cinnamon Gardens, Nugegoda, Kandy, Galle, and Negombo.
96% First-Match Accuracy
We match on fit, not just availability. That's why 96% of Sri Lankan families are satisfied with their very first caregiver placement.
48-Hour Background Checks
Professional reference checks and credential verification completed in 48 hours. In line with best practices recommended by the Sri Lanka Ministry of Health.
The honest comparison
Us vs. traditional placement agencies.
We built a better care service from the ground up. Here is how every part of our process compares to what traditional placement agencies offer.
Industry average: 82%
96%
matched right,
first time
We match on 50+ factors — personality, language, experience, schedule, and cultural fit. Not just whoever is available.
Traditional: 30–45 days
72
hours guaranteed
We don't stop until your match is confirmed — a commitment backed by real accountability.
Typical agency: 30–50
1,000+
local profiles island-wide
Sri Lanka's largest verified caregiver network — and we review every profile one by one before handing anyone over.
Industry: most applicants accepted
80%
of applicants rejected
Only 2 in 10 pass our multi-stage screening. Your family gets only the best.
Traditional: minimal or none
120
hours before placement
Every caregiver arrives trained, tested, and ready from day one.
Traditional: 2–3 weeks
48h
fully reference-verified
Parallel verification — references, credentials, work history.
Who we care for
Care designed around your family's needs.
Every family's situation is different. Our 14 specialist services cover the full range of home care needs — each with a dedicated, trained team.
Dignified daily support for ageing parents.
From personal hygiene and mobility assistance to companionship and medication reminders — we help elderly parents live safely and comfortably at home.
- Personal care & hygiene
- Medication reminders
- Companionship & social engagement
- Mobility & fall prevention
Clinical nursing for hospital-to-home transitions.
After discharge from Asiri, Nawaloka, Lanka Hospitals, or any private hospital, our trained nursing team provides the same standard of clinical care at home.
- Wound care & dressing changes
- Vital signs monitoring
- Medication administration
- Post-op rehabilitation support
Consistent, expert care for long-term conditions.
For families managing diabetes, hypertension, chronic kidney disease, or stroke recovery — structured nursing that keeps conditions under control.
- Blood sugar & BP monitoring
- IV therapy & injections
- Chronic disease care plans
- Family health education
Rehabilitation without leaving the house.
Qualified physiotherapists visit your home to support stroke recovery, joint replacement rehab, sports injuries, and mobility restoration.
- Stroke & neurological rehab
- Post-joint-replacement therapy
- Mobility & strength training
- Pain management programmes
Diagnostic tests collected at your door.
Skip the hospital queue. Our trained phlebotomists collect blood, urine, and other samples at home and deliver results directly to you.
- Blood & urine collection
- Fasting & routine panels
- Diabetic & cardiac profiles
- Results delivered digitally
Overnight and around-the-clock support.
For families who need coverage through the night or continuous 24-hour care — rotating or live-in caregivers available island-wide.
- Night-time safety monitoring
- 24-hour live-in caregivers
- Emergency response support
- Family respite relief
Built for Sri Lanka
Not imported from India or Singapore. Made here.
Our caregiver standards, training curriculum, and matching criteria were built from the ground up for Sri Lankan families — with deep respect for language, culture, and local care expectations.
Island-Wide Coverage
Colombo, Kandy, Galle, Negombo, Kurunegala — same standard, everywhere.
Trilingual Matching
Sinhala, Tamil, and English preferences matched so communication feels natural.
Cultural Fit Scoring
Family dynamics, routines, food, and religious observance — all considered.
Flexible Schedules
Urgent in 7 days, standard in 14, or plan-ahead in 21 — your timeline.
Our caregiver rejection rate
80%
Only 2 in 10 applicants pass our multi-stage screening. Clinical assessment, reference verification, and structured pre-placement training. No exceptions.
Full transparency before day one
100%
Before your caregiver arrives, you see their reviews, past client feedback, and success rate. We show you a track record, not just a CV.
Our 30-day replacement rate
Under 4%
Industry average is 18%. Ours is under 4% — because getting the right person first time is our entire model.
We don't just place and disappear
Supported every day, not just at the start.
Today's check-in
Visit confirmed · 2 mins ago
Care Score
9.8/10
This month
Most agencies place a caregiver and move on. We stay involved — because ongoing support is what separates a good placement from genuinely great care. Our monitoring standards align with home care guidelines from the Sri Lanka Ministry of Health.
Daily
Check-ins
After every visit for the first 14 days — then weekly. You're never left wondering.
Weekly
Family Reviews
A brief call to ensure the match is working — adjustments made proactively.
Monthly
Quality Reports
Formal review — documented and shared with your family every month.
Always
Transparency
Reviews, success rate, client feedback — visible before your caregiver arrives.
We stand behind every placement.
Our care is so carefully matched we back it with four hard guarantees. No small print.
Placement Guarantee
Your caregiver starts within 72 hours or we expedite the next match at no extra cost. With 1,000+ local caregiver profiles to review, we always deliver.
Free Replacement
Not satisfied with your match? We find a replacement free of charge — as many times as you need, for as long as you are a member. No questions, no fees.
No-Quit Guarantee
If your caregiver leaves within 90 days through any fault of ours, we provide a full replacement at zero cost.
Quality Guarantee
If after 30 days you don't feel the care quality meets our promised standard, we work with you to resolve it at no extra charge.
Transparent pricing
Membership first, then simple daily rates.
One annual membership covers coordination, payroll, and unlimited caregiver replacements. After that you pay a flat daily rate for the level of care you need — the same rate for day, night, live-in, and hospital support, in every district.
BetterHands Annual Membership
LKR 20,000
One-time annual registration fee
- Unlimited caregiver replacements at no additional cost if you are not satisfied
- Payroll management and caregiver administration
- Ongoing coordination and support from the BetterHands team
- Access to all services covered under the BetterHands membership
Step two — daily service rates
Duties below are what each role normally provides — your care plan is tailored during the free assessment.
Caregiver
Daily living support and companionship
LKR 4,500/day
Most families start here — a parent who is managing, but should not be alone all day.
- Friendly conversation and companionship
- Bathing and personal care assistance (if required)
- Medication reminders and general supervision
- Simple meals and refreshments
- Short walks and light activities (if appropriate)
- Day-to-day assistance and emotional support
Nursing Assistant
Personal care plus basic clinical support
LKR 6,000/day
Common where diabetes, blood pressure or early-stage dementia needs daily monitoring.
- Everything in the caregiver role
- Vital signs monitoring (BP, blood sugar, SpO₂)
- Medication reminders and administration support
- Basic wound and continence care
Professional Nurse
Complex medical and post-operative needs
LKR 9,000/day
Usually after a hospital discharge, a stroke, or where wounds and IV care are involved.
- Everything in the nursing assistant role
- PHSRC-registered clinical nursing
- Wound care, injections, and IV therapy
- Catheter, NG tube, and post-operative care
Daily rates are charged in addition to the one-time annual registration fee of LKR 20,000. The same daily rates apply to day care, night care and live-in support — no shift premiums, no travel supplements for any district. Hospital bystander cover is priced by shift length instead — see that service page for its packages. A free care assessment is provided before any commitment.
Client stories
Trusted by families across Sri Lanka.
“BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.”
Chamari W.
Colombo 07
“After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.”
Roshan & Dilini P.
Nugegoda
“My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.”
Priya N.
Kandy
From the BetterHands blog
Care guides & health resources.
Where we serve
Every service. Every district. Island-wide.
Same vetted standard and 72-hour guarantee — wherever your family is.
Island-wide coverage
We serve every corner of Sri Lanka.
From Colombo to Kandy, Galle to Jaffna — the same vetted caregivers, the same 72-hour guarantee, everywhere.
FAQs
Common questions.
Everything you need to know about how our care service works.
BetterHands organises home care into two categories. Home & Personal Care covers personal care, elderly care, companion care, 24-hour live-in care, half-day care, night care and physiotherapy at home. Nursing & Clinical covers home nursing, post-operative care, wound care, clinical procedures, hospital bystander support, medication management and doorstep lab testing. Every service is tailored to the individual and delivered at home across Sri Lanka.
Yes. All our nurses and caregivers are thoroughly vetted before joining BetterHands — including professional reference verification, work history checks, and a clinical skills assessment. We conduct ongoing training and quality reviews for all care staff.
BetterHands operates on a membership model. A one-time annual registration fee of LKR 20,000 covers unlimited caregiver replacements, payroll management, caregiver administration, and ongoing coordination from our team. Daily service rates are then LKR 4,500 per day for a caregiver, LKR 6,000 per day for a nursing assistant, and LKR 9,000 per day for a professional nurse. The same daily rates apply to day care, night care and live-in support — there are no shift premiums and no travel supplements for any district. Hospital bystander cover is priced separately by shift length, from LKR 4,500 per shift. A free care assessment is provided before any commitment.
Yes, we understand that needs change. You can modify or cancel your care schedule with 24 hours' notice at no charge. For same-day changes, please contact our care coordination team directly by phone or WhatsApp.
Yes. BetterHands offers 24/7 on-call nursing support for urgent clinical needs. Our emergency line is staffed by trained care professionals who can provide telephone guidance and arrange emergency home visits when required.
Find the right caregiver
for your family.
Tell us about your needs. Our care team will find the right match — vetted, trained, and ready in 72 hours.
1,000+
Caregiver profiles
96%
First-match success
Trained
Caregiver training
72
Hours to placement