Dignified care, in the comfort of home.
Our trained personal caregivers in Colombo, Kandy, Galle and across Sri Lanka provide compassionate, respectful assistance with daily living activities — so your loved one can stay independent, comfortable, and safe at home for as long as possible.
Dignity-first approach
Every visit, every caregiver
Starting from
LKR 4,500/day
+ LKR 20,000 annual registration
Who this service is for
Care that meets you where you are.
Ageing Parents
For elderly parents who need regular help with bathing, dressing, grooming, and daily routines — while maintaining their independence and dignity at home.
Post-Illness Recovery
For those recovering from illness, a hospital stay, or a period of weakness — where extra support at home prevents readmission and speeds recovery.
Long-Term Support
For individuals with physical disabilities or chronic conditions who need consistent, reliable daily living support on a long-term basis.
What's included
Everything your loved one needs, handled with care.
Every personal care plan is tailored to the individual. We start with a full assessment of your loved one's needs in Colombo, Kandy, Galle, or your area, then match them with a trained caregiver who delivers exactly the right level of home care support — no more, no less.
Bathing & Personal Hygiene
Dignified assistance with showering, bathing, hair washing, and oral hygiene — maintaining comfort and self-esteem.
Grooming & Dressing Support
Help with dressing, grooming, shaving, and appearance — supporting confidence and routine.
Mobility & Transfer Assistance
Safe support moving around the home, getting in and out of bed or chairs, and fall prevention.
Meal Preparation & Feeding
Nutritious meal preparation aligned with dietary needs, with feeding assistance where required.
Toileting & Continence Care
Respectful, dignified continence care delivered with sensitivity and professionalism.
Light Housekeeping & Laundry
Maintaining a clean, safe, and comfortable living environment as part of every visit.
What to expect
A typical morning care visit.
Every visit follows your loved one's routine — not ours. Here's how a standard morning visit might look.
8:00 AM
Arrival & greeting
Your caregiver arrives on time, greets your loved one warmly, and checks in on how they're feeling.
8:15 AM
Morning hygiene routine
Assistance with bathing or showering, hair, oral hygiene, and skincare — at your loved one's own pace.
9:00 AM
Dressing & grooming
Help choosing and putting on clothes, grooming, and getting ready for the day with dignity and patience.
9:30 AM
Breakfast preparation
A nutritious breakfast prepared to dietary preferences, with feeding assistance if needed.
10:15 AM
Light activity & mobility
A gentle walk, mobility exercises, or simple activities to keep your loved one active and engaged.
10:45 AM
Handover & check-in
The caregiver completes a brief care log and our team follows up with the family to confirm all is well.
Transparent pricing
Personal care, priced simply.
One annual membership covers coordination, payroll, and unlimited caregiver replacements. After that you pay a flat daily rate for the level of support your loved one needs.
BetterHands Annual Membership
LKR 20,000
One-time annual registration fee
- Unlimited caregiver replacements at no additional cost if you are not satisfied
- Payroll management and caregiver administration
- Ongoing coordination and support from the BetterHands team
- Access to all services covered under the BetterHands membership
Step two — daily service rates
Duties below are what each role normally provides — your care plan is tailored during the free assessment.
Caregiver
Daily living support and companionship
LKR 4,500/day
Most families start here — a parent who is managing, but should not be alone all day.
- Friendly conversation and companionship
- Bathing and personal care assistance (if required)
- Medication reminders and general supervision
- Simple meals and refreshments
- Short walks and light activities (if appropriate)
- Day-to-day assistance and emotional support
Nursing Assistant
Personal care plus basic clinical support
LKR 6,000/day
Common where diabetes, blood pressure or early-stage dementia needs daily monitoring.
- Everything in the caregiver role
- Vital signs monitoring (BP, blood sugar, SpO₂)
- Medication reminders and administration support
- Basic wound and continence care
Professional Nurse
Complex medical and post-operative needs
LKR 9,000/day
Usually after a hospital discharge, a stroke, or where wounds and IV care are involved.
- Everything in the nursing assistant role
- PHSRC-registered clinical nursing
- Wound care, injections, and IV therapy
- Catheter, NG tube, and post-operative care
Daily rates are charged in addition to the one-time annual registration fee of LKR 20,000. The same daily rates apply to day care, night care and live-in support — no shift premiums, no travel supplements for any district. Hospital bystander cover is priced by shift length instead — see that service page for its packages. A free care assessment is provided before any commitment.
A one-way transfer for the caregiver is arranged at the start of placement.
Trained
Pre-Placement Training
Before first placement
48h
Background Checks
Reference verified
96%
First-Match Success
50+ compatibility factors
72 Hours
Placement Guarantee
We don't stop until you're matched
Client stories
What families say.
“BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.”
Chamari W.
Colombo 07
“I have tried other home care services in Colombo but BetterHands stands apart. Their caregivers are consistent, reliable, and genuinely care about the people they look after.”
Sanduni K.
Galle
“The caregiver who looks after my elderly father in Borella is patient, gentle, and reliable. She manages his medication and meals perfectly, and he genuinely looks forward to her visits each morning.”
Anoma D.
Borella, Colombo 08
“BetterHands matched my mother in Rajagiriya with a caregiver who speaks Tamil and understands her routines. The personal care has been dignified and dependable from day one.”
Fathima R.
Rajagiriya
FAQs
Common questions.
Everything you need to know about personal care at home.
Each visit is tailored to your loved one's needs. Typically it covers personal hygiene assistance, grooming and dressing, mobility and transfer support, meal preparation, and light housekeeping. We build a care plan around your family's specific situation — nothing is one-size-fits-all.
It depends entirely on the level of support needed. Some clients need a few hours in the morning to help with their routine; others need full-day support. Our care coordinators will assess your needs and recommend the right schedule — and you can adjust as needs change.
Yes. We arrange a meeting before the first visit so your loved one and the caregiver can get comfortable. Our matching process means the person you meet has already been assessed as the best fit for your family's requirements.
Your annual membership includes unlimited caregiver replacements at no additional cost. If the assigned caregiver is not the right fit — at any point, for any reason — tell your coordinator and we will arrange a replacement. You are never stuck with a poor match.
BetterHands operates on a membership model. A one-time annual registration fee of LKR 20,000 covers unlimited caregiver replacements, payroll management, caregiver administration, and ongoing coordination from our team. Daily service rates are then LKR 4,500 per day for a caregiver, LKR 6,000 per day for a nursing assistant, and LKR 9,000 per day for a professional nurse. The same daily rates apply to day care, night care and live-in support — there are no shift premiums and no travel supplements for any district. Hospital bystander cover is priced separately by shift length, from LKR 4,500 per shift. A free care assessment is provided before any commitment.
No referral is required for personal care services. Simply contact us for a free care assessment and we'll take it from there. If you have medical documentation from your doctor, it helps us understand your loved one's needs more fully.
We cover Colombo and the Western Province extensively, with services also available in the Central and Southern provinces — including Kandy, Galle, Negombo, and Kurunegala. Contact us to confirm coverage in your area.
Explore more
Care across Sri Lanka.
Same standard. Same guarantee. Every district.
Ready to get started with
personal care?
Book a free care assessment. Our team will visit, understand your needs, and match your loved one with the right caregiver — within 72 hours.
1,000+
Caregiver profiles
96%
First-match success
Trained
Caregiver training
72
Hours to placement