Best Home Care Services
Provider in Sri Lanka.
Knowing how to evaluate a home care services provider in Sri Lanka is the first step to protecting your loved one. This page explains what separates a genuinely reliable provider from one that simply advertises well — across Colombo, Kandy, and Galle — so you can ask the right questions before committing.
1,000+
Caregiver Profiles
Island-wide — reviewed one by one
1,500+
Families Served
Across Sri Lanka since 2020
96%
First-Match Success
Matched on 50+ factors
72 Hours
Placement Guarantee
Free replacement if needed
What sets the best apart
What makes the best home care provider in Sri Lanka.
Many agencies promise care. However, few invest in the standards that protect a vulnerable loved one. The difference shows in who arrives at your door.
A genuine home care provider earns trust through depth, not marketing. For example, the Sri Lanka Ministry of Health backs home-based care as part of national non-communicable disease management. We build to that standard, then go further with skilled home nursing care in Sri Lanka.
- Rigorous caregiver vetting. The best providers reject most applicants. We screen references, credentials, and clinical skills before anyone reaches your home.
- Real matching, not rostering. A top home care provider matches personality and language, not just availability. We weigh 50+ compatibility factors per family.
- Clinical supervision. Care plans are written, reviewed, and monitored. Therefore standards stay consistent long after the first visit.
- A real replacement guarantee. If a match is wrong, you should not be stuck. Members get unlimited caregiver replacements, free of charge, at any point.
Why families switch to us
“We send the right caregiver for your loved one — never just the nearest one free that day.”
BetterHands Care Coordinators
What we provide
Home care services we provide across Sri Lanka.
One trusted provider, three specialist services. As a result, your family coordinates care through a single team — with one care plan and one point of contact.
How we earned it
A reputation built on vetted caregivers.
Reputation in home care is earned one family at a time. Because of that, we screen hard before anyone enters your home. Only one in five applicants passes our process.
Every caregiver clears reference checks, identity verification, and a skills assessment. Our nurses follow clinical standards aligned with the Sri Lanka Medical Council. Meanwhile, global bodies such as the World Health Organization stress trained support for ageing populations.
Our teams support discharges from hospitals like the National Hospital of Sri Lanka, Asiri, and Lanka Hospitals. Therefore families move from ward to home without losing clinical continuity through elderly care services in Sri Lanka.
1 in 5
Applicants pass screening
Trained
Structured pre-placement
48hrs
Background verification
PHSRC
Registered nursing standards
A simple decision guide
Choosing a home care provider in Sri Lanka.
Families rarely shop for care twice. However, the first choice often happens under pressure, straight after a hospital discharge. A short checklist keeps that decision clear.
Ask these questions of any provider you consider. For example, gentle personal care at home in Sri Lanka and reliable companion care services in Sri Lanka both depend on the same standards below.
Guidance from the NHS social care guide and the National Institute on Aging echoes these checks.
Your provider checklist
- 1
Are caregivers background-checked and reference-verified before placement?
- 2
Does the provider match on language, condition experience, and personality?
- 3
Is there clinical oversight of each home nursing care plan?
- 4
Will the provider replace a poor match without extra charges?
- 5
Are written care updates shared with family, including those overseas?
BetterHands answers yes to all five. Want proof? Book a free assessment and see for yourself.
Where we provide care
Home care across every province we serve.
As a home care services provider, our reach spans the Western, Central, and Southern provinces. Consequently, families in city centres and quiet suburbs receive the same vetted caregivers and the same guarantee.
Colombo
Colombo 1–15, Cinnamon Gardens, Nugegoda, Dehiwala, Rajagiriya
Kandy
Peradeniya, Katugastota, Gampola, Digana
Galle
Unawatuna, Hikkaduwa, Ambalangoda, Karapitiya
Negombo
Katunayake, Ja-Ela, Wattala, Kandana
Kurunegala
Kuliyapitiya, Mawathagama, Polgahawela
Not listed? Contact us to confirm caregivers near you.
One standard, island-wide
Same care.
Every district.
From Cinnamon Gardens in Colombo to Katugastota in Kandy, every caregiver clears the same screening and follows the same supervised care plan. Because of that, quality never depends on your postcode.
3
Provinces served
1,000+
Profiles reviewed
96%
First-match success
24/7
Emergency nursing line
Find us on the map
Our home care service area in Sri Lanka.
Real families. Real stories.
Why families call us the best in Sri Lanka.
Families in Kandy, Galle, and Colombo share what choosing BetterHands meant for their loved ones.
“My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.”
Priya N.
Kandy
“I have tried other home care services in Colombo but BetterHands stands apart. Their caregivers are consistent, reliable, and genuinely care about the people they look after.”
Sanduni K.
Galle
“BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.”
Chamari W.
Colombo 07
Frequently asked questions
Choosing a home care provider in Sri Lanka.
The questions families ask us most before they decide.
BetterHands is widely regarded as a leading home care services provider in Sri Lanka. We match families with vetted, trained caregivers across Colombo, Kandy, Galle, and Negombo. Every placement is backed by 50+ factor matching and a 72-hour guarantee, so families get the right caregiver fast.
Compare four things: caregiver vetting depth, matching method, clinical supervision, and replacement policy. A reliable home care provider in Sri Lanka background-checks every caregiver, supervises care plans, and replaces poor matches free. BetterHands meets all four standards and shares written care reports with your family.
BetterHands provides three core services across Sri Lanka: personal care at home, clinical home nursing, and companion care. Therefore one provider covers bathing and mobility, wound care and medication, plus social support. Each service includes a tailored care plan and a consistently matched caregiver.
Home care costs in Sri Lanka depend on care type, hours, and location. As a result, BetterHands offers a free assessment and transparent pricing with no hidden fees. Skilled home nursing may also qualify for partial insurance cover under domiciliary treatment clauses. Contact us for a personalised quote.
Yes. BetterHands serves families across the Western, Central, and Southern provinces, including Kandy, Galle, Negombo, and Kurunegala. However, coverage keeps expanding, so contact our team to confirm caregivers near your area. The same vetting and guarantee apply island-wide.
Explore BetterHands care services across Sri Lanka
Transparent pricing
Home care, priced openly.
One annual membership covers coordination, payroll, and unlimited caregiver replacements. After that you pay a flat daily rate for the level of care your family needs.
BetterHands Annual Membership
LKR 20,000
One-time annual registration fee
- Unlimited caregiver replacements at no additional cost if you are not satisfied
- Payroll management and caregiver administration
- Ongoing coordination and support from the BetterHands team
- Access to all services covered under the BetterHands membership
Step two — daily service rates
Duties below are what each role normally provides — your care plan is tailored during the free assessment.
Caregiver
Daily living support and companionship
LKR 4,500/day
Most families start here — a parent who is managing, but should not be alone all day.
- Friendly conversation and companionship
- Bathing and personal care assistance (if required)
- Medication reminders and general supervision
- Simple meals and refreshments
- Short walks and light activities (if appropriate)
- Day-to-day assistance and emotional support
Nursing Assistant
Personal care plus basic clinical support
LKR 6,000/day
Common where diabetes, blood pressure or early-stage dementia needs daily monitoring.
- Everything in the caregiver role
- Vital signs monitoring (BP, blood sugar, SpO₂)
- Medication reminders and administration support
- Basic wound and continence care
Professional Nurse
Complex medical and post-operative needs
LKR 9,000/day
Usually after a hospital discharge, a stroke, or where wounds and IV care are involved.
- Everything in the nursing assistant role
- PHSRC-registered clinical nursing
- Wound care, injections, and IV therapy
- Catheter, NG tube, and post-operative care
Daily rates are charged in addition to the one-time annual registration fee of LKR 20,000. The same daily rates apply to day care, night care and live-in support — no shift premiums, no travel supplements for any district. Hospital bystander cover is priced by shift length instead — see that service page for its packages. A free care assessment is provided before any commitment.
A one-way transfer for the caregiver is arranged at the start of placement.
From the BetterHands blog
Care guides & health resources.
Ready to choose the best
home care provider in Sri Lanka?
Book a free care assessment. Our team will understand your needs and match your loved one with the right caregiver within 72 hours — anywhere in Sri Lanka.
1,000+
Caregiver profiles
96%
First-match success
Trained
Caregiver training
72
Hours to placement