Best Nursing Care Company
in Sri Lanka.
Many families choosing a nursing care company in Sri Lanka are doing so from the UK, Australia, or the UAE — arranging care for parents they cannot visit. BetterHands is built for exactly this. Remote assessment, written daily care reports, WhatsApp coordinator updates, and a 24/7 emergency line mean you stay fully in control from any time zone.
Nurses PHSRC-Registered
All clinical staff PHSRC-registered
1,500+
Families served
Across Sri Lanka since 2020
250+
Vetted caregivers
Nurses PHSRC-registered; all vetted
96%
First-match success
Matched on 50+ factors
Trained
Training per caregiver
Before first placement
14 Days
Placement guarantee
We don't stop until you're matched
What overseas families verify before choosing
Five standards that matter most when you cannot be there in person.
The World Health Organization's home-based care framework identifies qualified practitioners, structured care plans, and continuity of care as non-negotiable. For overseas families, two more matter equally: reliable communication and a clear emergency protocol. BetterHands satisfies all five.
Nurses PHSRC-registered; all caregivers rigorously vetted
The Professional Home Services Regulatory Commission (PHSRC) is Sri Lanka's statutory body for home care practitioners. Every BetterHands clinical nurse holds a current PHSRC certificate, verified before placement. All other caregivers undergo thorough background checks, reference verification, and a skills assessment — regardless of role.
50+ factor compatibility matching
Most nursing care companies in Sri Lanka send whoever is available. BetterHands does not. We match across 50+ dimensions — including clinical experience, language, personality, cultural background, and the specific conditions your loved one has. As a result, 96% of families receive a successful match on the first placement.
14-day placement guarantee
A guarantee most care providers won't put in writing — if your loved one's caregiver is not the right match within 14 days, BetterHands replaces them free of charge. No forms, no delays, no excuses. If we miss the 14-day deadline, our team escalates immediately and keeps working until your placement is confirmed.
Structured clinical training standard
BetterHands caregivers complete a minimum structured training programme before their first placement — covering ADL techniques, manual handling, infection control, medication safety, and condition-specific modules including dementia care and post-surgical recovery. We reject more than 80% of applicants who do not meet this standard.
Island-wide coverage from Colombo to Galle
BetterHands serves families across the Western, Central, and Southern provinces — from Colombo districts (Colombo 1–15, Cinnamon Gardens, Nugegoda, Wellawatte) to Kandy (Peradeniya, Katugastota), Galle (Unawatuna, Karapitiya), Negombo, and Kurunegala. Every district receives the same training standard, the same guarantee, and the same clinical oversight.
How we compare
BetterHands vs. other nursing care options in Sri Lanka.
Many families in Sri Lanka choose a nursing care provider without checking these eight criteria. The difference determines whether care is safe, consistent, and worth the investment.
caregiver
agency
See what Sri Lanka's Ministry of Health recommends for safe home nursing care — and how BetterHands measures up. PHSRC registration is the minimum standard every family should verify before engaging any home nursing company in Sri Lanka.
Managing care across time zones
Arranging nursing care in Sri Lanka from overseas.
Most BetterHands families in Wellawatte, Cinnamon Gardens, and Kandy have at least one family member abroad. Many have their primary decision-maker in another country entirely. BetterHands has structured its process around this reality — not as an afterthought, but as a core part of how care is arranged and maintained.
The National Institute on Aging identifies family communication as a key factor in care quality for older adults. For home nursing care in Sri Lanka, that means you should never feel out of the loop simply because you are not in the country.
Remote care assessment
Start with a phone or video call — no flight required. A coordinator then visits your parents at home in Sri Lanka.
WhatsApp updates daily
Your coordinator sends a daily summary via WhatsApp — what happened, how your parent is, and any concerns.
Written care reports
Formal written reports at 30 and 90 days. You join the review call from wherever you are in the world.
24/7 emergency escalation
Any medical change triggers immediate coordinator contact. You are never the last to know.
From a family in Australia
“Our mother lives alone in Wellawatte while we work overseas. Her BetterHands companion visits daily and calls us every week. For the first time in years, we are not constantly worried.”
Wellawatte, Colombo 06 · Companionship
What we offer
Three specialist nursing care services — one trusted company.
Every BetterHands service is backed by the same thoroughly vetted caregiver network, including PHSRC-registered nurses, the same 50+ factor matching system, and the same 14-day guarantee. Families discharged from Colombo National Hospital or Nawaloka Hospital arrange post-discharge care through us regularly.
Credentials & accreditations
The credentials that make care safe.
Choosing a nursing care company without verifying credentials is a serious risk. An unregistered caregiver cannot be held accountable by any regulatory body if something goes wrong. The PHSRC exists precisely to protect patients from this risk.
BetterHands verifies every caregiver against both registers before any placement. Therefore, families who choose BetterHands have legal and regulatory protection that families using informal caregivers do not.
PHSRC
Nursing staff registered
48h
Credential check turnaround
24/7
Emergency nursing line
100%
Verified before first visit
Clinical nurses PHSRC-registered; all caregivers background-checked.
All nursing staff credential-verified and background-checked before every placement.
Quick answers
Choosing a nursing care company — answered directly.
Can I start the care process for my parents in Sri Lanka without visiting?
Yes. BetterHands begins with a phone or video call assessment — no in-person visit from the overseas family is needed. A care coordinator then visits your parents at home in Sri Lanka, assesses their needs, and builds a written care plan. Placement follows within 14 days. Many families in Australia, the UK, and the UAE complete the entire setup remotely.
How will I know what is happening with my parent's care from abroad?
BetterHands sends daily WhatsApp summaries from the caregiver, plus formal written reports at 30 and 90 days. You can join any review call regardless of time zone. Any medical change or concern triggers immediate coordinator contact to the overseas family — you are never waiting for news during a crisis.
Does BetterHands serve families outside Colombo?
Yes. BetterHands serves all major provinces — including Colombo (all 15 districts), Kandy, Galle, Negombo, and Kurunegala. For overseas families specifically, island-wide coverage matters because parents are often located in suburban or regional areas, not just city centres. Every location receives the same vetted caregivers and the same guarantee.
Where we operate
BetterHands nursing care — across Sri Lanka.
1,500+ families. Real results.
What Sri Lankan families say about BetterHands.
Families across Colombo, Kandy, Galle, and the rest of Sri Lanka share why BetterHands is their preferred nursing care company.
“After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.”
Roshan & Dilini P.
Nugegoda
“The wound care provided for my mother's post-surgical recovery was exceptional. The nurse was highly skilled and always explained everything clearly. I would recommend BetterHands without hesitation.”
Dr. Tharanga S.
Colombo 05
“After my mother's discharge from Nawaloka, the BetterHands nurse handled her wound care and monitoring at our Dehiwala home flawlessly. Their coordination with the hospital made a stressful time so much easier.”
Ruwan F.
Dehiwala
Frequently asked questions
Questions about choosing a nursing care company in Sri Lanka.
Answers to what families ask us most before choosing BetterHands as their nursing care partner.
Yes. BetterHands regularly arranges care for families living in Australia, the UK, the UAE, and other countries. The process starts with a phone or video call assessment — no in-person visit required from the overseas family. A care coordinator then visits your parents in Sri Lanka, builds a written care plan, and keeps you updated via WhatsApp and written reports throughout placement.
BetterHands provides written daily care summaries, WhatsApp updates, and scheduled coordinator calls for overseas families. You can join care review calls at the 30-day and 90-day milestones regardless of your time zone. Emergency notifications are sent immediately. As a result, families in different countries stay meaningfully informed without relying on their parents to self-report.
BetterHands care coordinators are the first escalation point for any medical change or emergency. The caregiver contacts the coordinator immediately, who then contacts the family abroad via WhatsApp and coordinates with the relevant hospital or GP. BetterHands operates a 24/7 emergency nursing line. Overseas families are never left waiting for information during a crisis.
Yes — for our clinical nursing staff. Every BetterHands nurse holds a current PHSRC practising certificate, verified before placement. All non-clinical caregivers undergo rigorous background checks, reference calls, and a skills assessment before their first placement.
BetterHands guarantees caregiver placement within 14 days of a completed care assessment across Sri Lanka. For overseas families, the initial assessment is done remotely via a call, followed by a coordinator home visit. Background verification takes 48 hours. For urgent post-discharge nursing needs following discharge from Colombo National Hospital or Lanka Hospitals, faster placement is often possible.
Start care for your parents in Sri Lanka —
from wherever you are.
Book a free remote assessment. Our coordinator visits your parents in Sri Lanka, builds a care plan, and keeps you updated daily — no matter the time zone.
250+
Vetted caregivers
96%
First-match success
Trained
Caregiver training
14
Days to placement