Home Care in
Sri Lanka
for Calgary Families.
Home care in Sri Lanka for Calgary families serves a community that mostly arrived recently and for work. There are fewer long-settled relatives to lean on at either end. BetterHands places a vetted carer in your parents home and sends Calgary a written account of every shift.
A newer community
Built on work, not roots
11½ hrs
Behind Colombo
1,000+
Carer profiles
Vetted and reference-checked
72 Hours
Placement guarantee
Or we escalate immediately
96%
First-match success
50+ matching factors
PHSRC
Registered nurses
For clinical home nursing
A community built in one generation
Why Calgary Families Arrange Home Care in Sri Lanka.
Calgary holds one of the faster-growing Sri Lankan populations in Canada, concentrated in the northeast around Saddleridge, Martindale and Falconridge.
Much of it arrived within a single generation, drawn by energy-sector and healthcare employment rather than by family already settled here.
That newness has a consequence. There are fewer aunts and cousins in Canada to share the load, and frequently fewer left in Colombo too. Professional home care fills a gap that family used to.
- Households that emigrated recently, often as a single nuclear family
- Parents who never emigrated, so no Alberta entitlement applies to them
- Shift and rotation work that makes predictable calling windows difficult
- Families with no relative in Sri Lanka who can attend at short notice
Eleven and a half hours, near the far side of the clock
Calling Colombo from Calgary: Finding the Window.
Calgary sits eleven and a half hours behind Colombo through the summer and twelve and a half in winter. As a result your evening and your parents morning are the only comfortable overlap.
Your evening, their morning
Seven in the evening in Calgary is half past six the next morning in Colombo. Early, but your parents are usually awake and the household is calm.
Your early morning works too
Six in the morning Calgary time is half past five in the evening in Colombo, which catches the day carer before the shift closes out.
The update lands overnight
The Colombo shift ends around six in the evening, half past six that morning here. The account is written rather than phoned, so a rotation never causes you to miss one.
Building a routine around rotation work
A lot of Calgary families work rotations, which makes a fixed daily call impractical. Because the shift update is written rather than phoned, it does not depend on you being free at a particular hour.
Families on rotation typically read the updates daily and schedule one proper call a week. Since Sri Lanka does not observe daylight saving, only the Calgary end of the window moves through the year.
Agreed in advance, not invented at 3am
Decisions to Make Before You Need Them.
With eleven and a half hours between you and no relative nearby, anything urgent will happen while Calgary sleeps. Therefore the plan is agreed first.
Who we ring first
One named person in Alberta, and one contact in Sri Lanka who can physically attend. Where no relative remains, we build the plan around our Colombo office instead.
Which hospital
Named in advance, with a second choice, so nobody is choosing a hospital while the family is asleep and out of contact.
What proceeds without you
Rotation work means you may be genuinely unreachable for a shift. We agree in advance exactly what the carer and our office can decide alone.
What we can put in place
Home Care Services for Your Parents in Sri Lanka.
Where our Alberta families live
Serving Sri Lankan Families Across Calgary.
The care always happens in Sri Lanka. What differs across Calgary is how recently a family arrived, and how much family is left at either end.
Saddleridge
The centre of Sri Lankan Calgary, and where most of our Alberta enquiries begin. A young community by Canadian standards.
Martindale
Adjacent and closely linked, with a similar settlement history. Families here frequently arrived within the last fifteen years.
Falconridge
Part of the same northeast cluster. Households are often multi-generational under one roof, which changes what support is needed back home.
Coventry Hills
A more dispersed northern group, where families are usually further from the community and closer to their workplaces.
Before you commit
What Calgary Families Ask Before They Commit.
Does Alberta Health Services fund care in Sri Lanka?
No. Alberta funds home care and continuing care delivered within the province after an assessment. A parent in Colombo has never been an Alberta resident, so the care there is a private arrangement from the start.
I work rotations and cannot call at a fixed time. Does that work?
Yes. The welfare update is written after every shift rather than delivered by phone, so it does not depend on you being available. Most rotation families read the updates daily and schedule one longer call each week.
Who is accountable if standards slip?
BetterHands is. Carers are employed and payrolled through us, not introduced and forgotten. One team owns the placement, there is a number to ring, and the replacement guarantee has no cap.
Where the care actually happens
Island-wide coverage in Sri Lanka.
BetterHands coordinates carers from our office in Sri Jayawardenepura Kotte, just outside Colombo. Placements run island-wide, including Kandy, Galle, Negombo, Matara and Jaffna.
No district loading applies. A placement two hours from the capital costs the same daily rate as one in Colombo 7. Families discharged from the National Hospital of Sri Lanka or private hospitals are transitioned home directly.
BetterHands (Pvt) Ltd
200 Narahenpita - Nawala Rd, Sri Jayawardenepura Kotte 11222, Sri Lanka
+94 74 21 21 744Transparent pricing
Membership first, then simple daily rates.
One annual membership covers coordination, payroll and unlimited carer replacements. After that you pay a flat daily rate for the level of care your parents need. Fees are charged in Sri Lankan rupees.
BetterHands Annual Membership
LKR 20,000
One-time annual registration fee
- Unlimited caregiver replacements at no additional cost if you are not satisfied
- Payroll management and caregiver administration
- Ongoing coordination and support from the BetterHands team
- Access to all services covered under the BetterHands membership
Step two — daily service rates
Duties below are what each role normally provides — your care plan is tailored during the free assessment.
Caregiver
Daily living support and companionship
LKR 4,500/day
Most families start here — a parent who is managing, but should not be alone all day.
- Friendly conversation and companionship
- Bathing and personal care assistance (if required)
- Medication reminders and general supervision
- Simple meals and refreshments
- Short walks and light activities (if appropriate)
- Day-to-day assistance and emotional support
Nursing Assistant
Personal care plus basic clinical support
LKR 6,000/day
Common where diabetes, blood pressure or early-stage dementia needs daily monitoring.
- Everything in the caregiver role
- Vital signs monitoring (BP, blood sugar, SpO₂)
- Medication reminders and administration support
- Basic wound and continence care
Professional Nurse
Complex medical and post-operative needs
LKR 9,000/day
Usually after a hospital discharge, a stroke, or where wounds and IV care are involved.
- Everything in the nursing assistant role
- PHSRC-registered clinical nursing
- Wound care, injections, and IV therapy
- Catheter, NG tube, and post-operative care
Daily rates are charged in addition to the one-time annual registration fee of LKR 20,000. The same daily rates apply to day care, night care and live-in support — no shift premiums, no travel supplements for any district. Hospital bystander cover is priced by shift length instead — see that service page for its packages. A free care assessment is provided before any commitment.
A one-way transfer for the caregiver is arranged at the start of placement.
Families we look after
Trusted with the people who raised us.
“BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.”
Chamari W.
Colombo 07
“After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.”
Roshan & Dilini P.
Nugegoda
“My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.”
Priya N.
Kandy
Questions from Calgary
Frequently Asked Questions from Calgary Families.
Yes. BetterHands runs a free assessment with your parents in Sri Lanka, matches a carer, and sends a written welfare update after every shift. You approve the plan and pay from Alberta without anyone needing to travel.
Eleven and a half hours through the summer and twelve and a half in winter, with Colombo ahead. Your evening lines up with your parents early morning, which is the most usable overlap.
There is no direct service. Itineraries route through the Gulf, or connect via Toronto or Vancouver before the long leg. Journeys run past twenty-four hours door to door, and winter weather adds further uncertainty.
No. Alberta Health Services funds home care delivered inside the province. Provincial coverage does not travel, and a parent who never lived in Alberta has no entitlement to it under any circumstances.
Yes, and it is common in Calgary because so many households emigrated together. Where there is no relative to call on, the escalation plan runs through our Colombo office and a named neighbour instead.
Only where your parent is entitled to it themselves. Old Age Security can be paid outside Canada if someone lived here at least twenty years after turning eighteen, and CPP is payable abroad. Confirm any case with Service Canada.
Most placements begin within seventy-two hours of an approved care plan. Where a parent is being discharged from hospital we work to the discharge date instead. The assessment is usually arranged within a day or two.
Yes. Language is one of the matching factors, alongside cooking, religious observance, temperament and medical experience, and it is settled before the placement begins.
BetterHands nurses are registered with Sri Lanka's Private Health Services Regulatory Council. Alberta home care and Canadian pension entitlements should be confirmed with Alberta Health Services and Service Canada, as individual circumstances vary.
A newer community facing a very old problem.
Most Calgary families emigrated recently and as a unit. That frequently means there is nobody left in Colombo to send round, and nobody in Alberta who has done this before.
A vetted carer in the house, and a plan that does not fall over when you are unreachable for a shift. Home nursing when it is needed. Written updates you can read whenever the rotation allows.
The assessment is free and commits you to nothing. Sometimes the honest answer is that your parents are fine for now. Either way you end up with a plan that survives you being on shift.
Check it yourself
Sources and further reading for Calgary families.
Entitlements and health guidance change. These are the official sources — go to them rather than taking our word for it.
Your parents are in Sri Lanka.
We are already there.
A 15-minute call that fits around a rotation, booked for whenever you are actually off. We will tell you honestly what your parents need, even if that is less than you feared.
1,000+
Caregiver profiles
96%
First-match success
Trained
Caregiver training
72
Hours to placement