Earley · Woodley · Tilehurst · Whitley

Home Care in
Sri Lanka
for Reading Families.

Home care in Sri Lanka for Reading families serves the Thames Valley professional corridor. Heathrow is half an hour away and Colombo is a direct flight from it, which makes visiting easier here than almost anywhere in Britain. It still does not cover a Tuesday. BetterHands puts a vetted carer in your parents home and reports to Reading after every shift.

Updates by your afternoon
72-hour placement guarantee
Escalation plan agreed upfront

1,000+

Carer profiles

Vetted and reference-checked

72 Hours

Placement guarantee

Or we escalate immediately

96%

First-match success

50+ matching factors

PHSRC

Registered nurses

For clinical home nursing

The Thames Valley, and its London ties

Why Reading Families Arrange Home Care in Sri Lanka.

Reading holds a professional Sri Lankan community spread through Earley, Woodley, Tilehurst and Whitley, built largely on the technology and pharmaceutical corridor.

Because London is close, many families keep their temple, their gatherings and their community life in Harrow or Tooting rather than establishing them locally.

So the pattern is familiar: connected at weekends, on your own midweek. That is the gap professional home care covers, and proximity to an airport does nothing about it.

  • Technology and pharmaceutical households on conventional office hours
  • Parents who never emigrated, so no English entitlement applies to them
  • Community ties kept in west and south London rather than locally
  • Easy access to Heathrow, which solves visits and not daily care
elderly care at home Sri Lanka Reading betterhands

Five and a half hours behind, thirty minutes from a runway

Calling Colombo from Reading: Finding the Window.

Reading sits five and a half hours behind Colombo in winter and four and a half over British Summer Time. It is also the closest of our UK cities to a direct flight, which is worth being honest about.

Your lunchtime, their evening

One in the afternoon in Reading is half past six in Colombo, catching the day carer as the shift finishes.

Heathrow is half an hour away

Direct services to Colombo leave from Heathrow, so a trip home from Reading is genuinely straightforward by British standards. Roughly eleven hours, one flight.

A trip still fixes one fortnight

Being able to visit easily is a real advantage. It is not daily care, and the appointments and medication resume the moment the return flight leaves.

When getting there is easy and still not enough

Reading families can reach Colombo more easily than almost anyone else we serve. That tends to delay the decision, because visiting feels like it should be sufficient.

It rarely is. A fortnight at home sorts the appointments and restocks the kitchen, and the following Monday your parents are exactly where they were. Daily support is a different problem from access.

Agreed in advance, not invented at 3am

Decisions to Make Before You Need Them.

Even where visiting is easy, nothing urgent should be waiting on an eleven-hour flight. These are settled first.

Who we ring first

One named person in Reading, and one contact in Sri Lanka who can physically attend. Both agreed and recorded beforehand.

Which hospital

Named in advance with a second choice, so nobody is choosing a hospital while you are somewhere over the Gulf.

What proceeds without you

We agree what the carer and our office may decide alone, so care never pauses while you are in the air.

Where our Reading families live

Serving Sri Lankan Families Across Reading.

The care always happens in Sri Lanka. What changes across the Thames Valley is mostly how much of a household's community life is still in London.

Earley

Close to the university and heavily professional, and where most of our Reading enquiries begin.

Woodley

Suburban and settled, with families working across the technology corridor.

Tilehurst

Western and residential, with a mix of longer-settled households and newer arrivals.

Whitley

Southern and more mixed, where families are frequently the only Sri Lankan household nearby.

Before you commit

What Reading Families Ask Before They Commit.

Will Reading Borough Council fund care in Sri Lanka?

No. Adult social care in England is means-tested and arranged by the council for people ordinarily resident in its area. Reading Borough Council funds care delivered locally, and a parent who has never lived in England has no entitlement at all.

I can fly from Heathrow easily. Why do I need this?

Because access is not the same as presence. You can be in Colombo tomorrow and still cannot give the medication on Thursday. Visiting solves a fortnight; daily care solves the year.

Who is accountable if standards slip?

BetterHands is. Carers are employed and payrolled through us, not introduced and forgotten. One team owns the placement, there is a number to ring, and the replacement guarantee has no cap.

Where the care actually happens

Island-wide coverage in Sri Lanka.

BetterHands coordinates carers from our office in Sri Jayawardenepura Kotte, just outside Colombo. Placements run island-wide, including Kandy, Galle, Negombo, Matara and Jaffna.

No district loading applies. A placement two hours from the capital costs the same daily rate as one in Colombo 7. Families discharged from the National Hospital of Sri Lanka or private hospitals are transitioned home directly.

BetterHands (Pvt) Ltd

200 Narahenpita - Nawala Rd, Sri Jayawardenepura Kotte 11222, Sri Lanka

+94 74 21 21 744

Transparent pricing

Membership first, then simple daily rates.

One annual membership covers coordination, payroll and unlimited carer replacements. After that you pay a flat daily rate for the level of care your parents need. Fees are charged in Sri Lankan rupees.

Step one

BetterHands Annual Membership

LKR 20,000

One-time annual registration fee

  • Unlimited caregiver replacements at no additional cost if you are not satisfied
  • Payroll management and caregiver administration
  • Ongoing coordination and support from the BetterHands team
  • Access to all services covered under the BetterHands membership

Step two — daily service rates

Duties below are what each role normally provides — your care plan is tailored during the free assessment.

Caregiver

Daily living support and companionship

LKR 4,500/day

Most families start here — a parent who is managing, but should not be alone all day.

  • Friendly conversation and companionship
  • Bathing and personal care assistance (if required)
  • Medication reminders and general supervision
  • Simple meals and refreshments
  • Short walks and light activities (if appropriate)
  • Day-to-day assistance and emotional support
Most Requested

Nursing Assistant

Personal care plus basic clinical support

LKR 6,000/day

Common where diabetes, blood pressure or early-stage dementia needs daily monitoring.

  • Everything in the caregiver role
  • Vital signs monitoring (BP, blood sugar, SpO₂)
  • Medication reminders and administration support
  • Basic wound and continence care

Professional Nurse

Complex medical and post-operative needs

LKR 9,000/day

Usually after a hospital discharge, a stroke, or where wounds and IV care are involved.

  • Everything in the nursing assistant role
  • PHSRC-registered clinical nursing
  • Wound care, injections, and IV therapy
  • Catheter, NG tube, and post-operative care

Daily rates are charged in addition to the one-time annual registration fee of LKR 20,000. The same daily rates apply to day care, night care and live-in support — no shift premiums, no travel supplements for any district. Hospital bystander cover is priced by shift length instead — see that service page for its packages. A free care assessment is provided before any commitment.

A one-way transfer for the caregiver is arranged at the start of placement.

Families we look after

Trusted with the people who raised us.

BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.

Chamari W.

Colombo 07

Personal Care
After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.

Roshan & Dilini P.

Nugegoda

Medical Nursing
My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.

Priya N.

Kandy

Companionship

Questions from Reading

Frequently Asked Questions from Reading Families.

Yes, and without taking leave. The free assessment happens with your parents in Sri Lanka while you join by phone or video, and everything after that is handled remotely.

Five and a half hours behind in winter and four and a half over British Summer Time. Only the UK clock shifts, since Sri Lanka does not observe daylight saving.

Easier than from anywhere else we serve in Britain. Heathrow is about half an hour away and has direct services to Colombo, so it is one flight of roughly eleven hours.

No. Adult social care in England is means-tested and arranged by the council for people ordinarily resident in its area. Reading Borough Council funds care delivered locally, and a parent who has never lived in England has no entitlement at all.

Only where your parent is entitled to it themselves, which requires a UK National Insurance record. It is also worth knowing that the State Pension is not uprated annually in every country. Check your own position on GOV.UK rather than assuming.

It helps considerably, and it does not cover the weeks in between. Medication, meals and mobility are daily matters, and they resume unchanged the day after you fly back.

Most placements begin within seventy-two hours of an approved care plan. Where a parent is being discharged from hospital we work to the discharge date instead.

Yes. Language is a formal matching factor alongside cooking, religious observance, temperament and medical experience, agreed before the placement begins.

BetterHands nurses are registered with Sri Lanka's Private Health Services Regulatory Council. Adult social care in England is means-tested and arranged by Reading Borough Council for local residents only. Pension and benefit questions should be confirmed with GOV.UK, as circumstances vary.

You can be there tomorrow. That is not the same as being there.

Reading is the easiest place in Britain from which to reach Colombo, and that is exactly what makes families here wait longer than they should before arranging anything.

A vetted carer in the house every day, not only in the fortnight you are visiting. Home nursing when the condition calls for it, and a written update after every shift.

The assessment is free and there is nothing to sign. Sometimes it ends with us saying your parents are managing better than you feared. Either way you will know whether the next flight is a visit or a rescue.

Matched in 72 hours, guaranteed

Your parents are in Sri Lanka.
We are already there.

A 15-minute call in your Reading afternoon, no Heathrow run and no leave required.

1,000+

Caregiver profiles

96%

First-match success

Trained

Caregiver training

72

Hours to placement

No lock-in contracts
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Because great care belongs at home — not in a hospital corridor.